DoorDash Won't Let Me Sign In: What It Means & How To Fix (2024)

Our website is supported by our users. We sometimes earn affiliate links when you click through the affiliate links on our website

Food is everything.

Not only does it taste fantastic, but it also sustains and energizes us constantly.

DoorDashcan get food delivered right to your front door and is a lifesaver when you’re short on time or don’t have access to transportation.

DoorDash is a quick and effective way to get what you want.

But, what if an error code prevents you from logging in when you finally decide to do so, putting yet another obstacle in your quest for food?

You came here in search of why DoorDash won’t let you sign in, and we have the answers you’re looking for.

Table Of Contents

  • What is DoorDash?
  • What is a DoorDash Error?
  • Why Won’t DoorDash Let Me Sign In?
  • What Are the Different Types of DoorDash Login Errors?
  • How to Fix DoorDash Won’t Let Me Sign In
  • Wrapping Up

What is DoorDash?

Before we get started, let’s fully understand what DoorDash is.

Founded in 2013, DoorDash has continued to make a name for itself as one of the best food delivery services in the world.

Thanks to DoorDash, local businesses can satisfy the needs of customers all over the world.

This food delivery service creates innovative and practical ways for people to live and work.

DoorDash intends to use door-to-door delivery to connect people and strengthen local economies.

DoorDash offers a straightforward method for ordering food through an appor website where you can register for an account.

You can order food from nearby restaurants, and after you’ve added everything you want to your cart, you’ll be shown your total.

As payment for their efforts, you can leave the Dasher a tip, who must travel to the restaurant to pick up your order.

They will then deliver your food to your area, and it may take some time.

Before you know it, your order will either be dropped off or handed to you, depending on your preference.

However, you cannot order food if you consistently receive error codes when attempting to log in.

Thankfully, we will guide you through this process so you can get back to eating well.

Continue to learn how we can help you and your stomach.

What is a DoorDash Error?

So, what exactly is a DoorDash error?

When an error occurs, it means a mistake or inaccuracy has occurred, which causes problems.

This error can happen for several different reasons, and there are numerous potential causes for it.

It can be pretty aggravating when an error code pops up when attempting to log in.

But why exactly is this happening?

Why Won’t DoorDash Let Me Sign In?

As previously mentioned, there could be many reasons why you can’t log in to your DoorDash account.

Luckily, we will get to the root of your problem and show you all the likely reasons behind your issue.

The obvious reason for this problem is that DoorDash or your internet connection is down.

You could also be entering your username or password incorrectly.

The DoorDash password is case-sensitive, so double-check before attempting to log in.

Surprisingly, this issue can also occur if your phone’s time and date aren’t set correctly or if you haven’t updated the DoorDash app.

Also, if you are using a VPN, then DoorDash will automatically prohibit you from logging in, so turn it off to solve this problem.

However, there are more complex problems that you might be dealing with that have to do with the hardware or memory of your phone.

To understand which error you are having, learn the different types of DoorDash login errors below.

What Are the Different Types of DoorDash Login Errors?

Typically, when facing a Doordash login issue, you will receive a message from Doordash and an error code.

The error code varies depending on the issue but is categorized in three ways, each with its own meaning.

1. Login Errors

If you encounter the error code 2xx, this means the procedure was successful.

If you get a 4xx, then the operation somehow failed on your end.

Repeating the same action would yield the same outcome.

The final error code, 5xx, indicates a brief DoorDash failure as the cause of the operation’s failure.

You will be prompted to try again after the system has been properly restored.

2. DoorDash Won’t Let You Sign In

These code ranges represent a variety of possible issues, each with a unique meaning.

Let’s review each error code in detail so you’ll know what to do next.

First, what is the error code for an operation that failed, and how do you fix it?

3. The Operation Couldn’t Be Completed

Receiving the error code “422” means that there has been a logical validation error.

Although your login request may have been submitted properly, the operation cannot be carried out.

This is due to the user requesting delivery outside of the coverage area.

Ensure you are working within DoorDash’s geographic constraints to log in to your account.

4. Unable to Authenticate/Technical Difficulties

If you receive an error code with the number “401”, this means there is an authentication error.

This is most likely the cause of a bad or expired JSON Web Token.

A JWT is an open standard used to share security information between two parties—a client and a server.

In this case, this refers to you and DoorDash.

Each JWT includes a set of claims along with encoded JSON objects.

To ensure that the claims cannot be changed after the token is issued, JWTs are signed using a public/private key or a private secret.

Without it, DoorDash is unable to safely confirm the user’s identity.

5. Your Account Has Been Blocked

Technical issues are a frequent problem that many DoorDash users may experience.

The “409” error code indicates a system state that prevents an operation from starting.

This problem was most likely brought on by canceling an invalid delivery or by making a new delivery with a duplicate ID.

Ensure that this is no longer the case to proceed.

6. You Do Not Have Permission to Perform This Action

An authorization error code is “403,” which is displayed when the supplied identity does not permit the requested operation or data access.

7. Too Many Failed Login Attempts

The “429” error code indicates that there have been too many unsuccessful login attempts in a short time.

Wait before attempting to try again.

8. Something Went Wrong

If the error code “400” appears, then something must have gone wrong when entering the data.

This error indicates that the request was incorrect and could not be processed due to missing or incorrectly typed parameters.

9. The Request Timed Out

If an error appears telling you that your request has timed out, this means you took too long to enter your login information.

Simply close and open the app, then re-enter your login information to proceed.

How to Fix DoorDash Won’t Let Me Sign In

You can learn how to resolve your problem now that you are more aware of the cause of it.

You can easily resolve your log-in problems by following the simple steps we’ve provided below.

1. Check if DoorDash is Down

The DoorDash app may be one of the possible causes of the ongoing problem you are currently experiencing.

The app may be down temporarily, and if this is the case, you can wait until things are back in action before attempting to log in again.

DoorDash will resolve this issue promptly.

2. Re-Enter Username and Password

Another easy fix for your log-in issues can simply be due to user error when typing your username and password.

Double-check to see if you typed in the correct login information and re-enter them.

3. Check Your Internet

If the last two methods didn’t help solve your problem, maybe your internet is down.

Ensure the internet is up and running properly, then try to log in once more.

4. Close Apps

If none of the other solutions were helpful, then simply closing and opening the DoorDash app could do the job.

Believe it or not, this is a common occurrence that is solved by this act.

5. Restart Your Device

Still having trouble?

Well, restart your device to ensure your phone isn’t the problem itself.

6. Delete and Re-Download App

Lastly, if you are still having trouble logging in to your DoorDash account, delete the DoorDash app from your phone entirely.

Re-download and install the app to nip this problem in the bud. You should be able to log back into your account after following these instructions.

Wrapping Up

As you now know, there could be a variety of causes for DoorDash error codes to appear.

Fortunately, since this is an uncommon occurrence.

So, with the information above, you can resolve this issueand resume placing your order for some delicious food that will leave you stuffed.

Understanding the differences between these error codes can make it easier for you to identify the cause of your login problems and solve them.

For instance, becoming familiar with the error codes will help you understand when you are outside the DoorDash coverage area.

So, log in now so you can place an order!

DoorDash Won't Let Me Sign In: What It Means & How To Fix (2024)


DoorDash Won't Let Me Sign In: What It Means & How To Fix? ›

Turn your phone's wifi off and back on again. Make sure you're not in airplane mode. Temporarily turn off your device's WiFi and use cellular data instead. Having a strong phone signal without wifi improves the app's connectivity.

Why is DoorDash not letting me work? ›

Turn your phone's wifi off and back on again. Make sure you're not in airplane mode. Temporarily turn off your device's WiFi and use cellular data instead. Having a strong phone signal without wifi improves the app's connectivity.

Why wont DoorDash let me sign up as a Dasher? ›

There are a couple of reasons why DoorDash isn't accepting new drivers; if the number of orders compared to drivers is low, they don't need more contractors. Or, perhaps you signed up in an already over-saturated market where there are already hundreds of drivers waiting for orders. Let's take a closer look.

Why did DoorDash block my login? ›

Q: My account is locked, what should I do? A: Your account has been locked due to unusual or suspicious activity. We are conducting a review for security purposes. Please allow up to 24 hours to hear from our team.

How do I reset my DoorDash? ›

  1. Go to
  2. Enter your email address.
  3. You'll receive an email with instructions from with the subject line “Password reset on”
  4. Click on the link inside the email. This will take you to a page that prompts you to enter a unique strong password twice.
Jul 3, 2023

How do I clear my Dasher app cache? ›

Clear Cache

If you have an Android device, you can try clearing your Dasher app cache. You can select the Dasher app in the Apps menu located under Settings. Once there, go to the Storage menu. Simply tap “Clear Cache” and “Clear Data” and then relaunch the app.

Does DoorDash deactivate for inactivity? ›

As long as you're in good standing (i.e. good ratings in the app) you should be ok. But, if you do want or need to take more than a week off (vacation, illness, injury, etc.) you should reach out to Doordash support (via the app) to let them know ahead of time to avoid accidental deactivation.

Will I ever be able to DoorDash again? ›

Not all account deactivations give you the option to appeal. For the best chance of reactivation, be polite and respectful when talking to DoorDash representatives. You can't reapply to DoorDash if you were deactivated, so file an appeal or drive for a different service.

How do I log into my Dasher account? ›

Go to
  1. Sign in using your customer account email address and password.
  2. Complete two-factor authentication using your phone number or email address.
  3. You will be successfully logged into your Dasher account and can begin to create a profile.
Dec 14, 2022

Can I delete my DoorDash account and make a new one? ›

Yes, you are able to make a new DoorDash account once you have deleted one account.

Does DoorDash pay for gas? ›

The short answer is no, DoorDash does not pay for gas for its delivery drivers. In fact, none of the top delivery services (think: Uber Eats, Instacart, Grubhub, or Shipt) cover gas for their delivery drivers. In early 2022, DoorDash announced a gas rewards program for Dashers to offset the rising cost of fuel.

How much do Dashers make? ›

Base pay from DoorDash to Dashers ranges from $2-$10+ per delivery depending on the estimated duration, distance, and desirability of the order.

Why is my identity verification not working on DoorDash? ›

Make sure you are not covering any part of the ID (e.g. with your finger). Make sure the photo of your face on the ID is visible. Make sure the image is not blurry. If your ID continues to fail, try another ID type if available.

How do I log into my DoorDash driver account? ›

Go to
  1. Sign in using your customer account email address and password.
  2. Complete two-factor authentication using your phone number or email address.
  3. You will be successfully logged into your Dasher account and can begin to create a profile.
Dec 14, 2022

What is the 800 number for DoorDash? ›

Top Articles
Latest Posts
Article information

Author: Pres. Carey Rath

Last Updated:

Views: 6041

Rating: 4 / 5 (41 voted)

Reviews: 88% of readers found this page helpful

Author information

Name: Pres. Carey Rath

Birthday: 1997-03-06

Address: 14955 Ledner Trail, East Rodrickfort, NE 85127-8369

Phone: +18682428114917

Job: National Technology Representative

Hobby: Sand art, Drama, Web surfing, Cycling, Brazilian jiu-jitsu, Leather crafting, Creative writing

Introduction: My name is Pres. Carey Rath, I am a faithful, funny, vast, joyous, lively, brave, glamorous person who loves writing and wants to share my knowledge and understanding with you.